Privacy Policy

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication:

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

2. How We Use Your Information

We use collected data for:

• Providing and improving our services
• Processing transactions and payments
• Communicating with you about your inquiries, appointments, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying “STOP”
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed promptly

Message Frequency & Content:

• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without the applicable consent required by law

Help & Support:

• Reply “HELP” for assistance or contact us at info@anyoautocare.com
• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with service providers and subcontractors that support our business operations, such as customer service, appointment scheduling, communications, and SMS delivery, is permitted where necessary to provide those services.

Text messaging originator opt-in data and consent records will not be shared with third parties or affiliates for their own marketing or promotional purposes. Such information may be disclosed to SMS aggregators, carriers, messaging providers, and other service providers only as reasonably necessary to provide the Text Message services you have requested and as permitted by applicable law.

We implement reasonable data protection measures designed to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
• SMS aggregators, carriers, messaging providers, and other service providers solely as necessary to deliver messages you've consented to receive
• Other service providers that assist with website hosting, analytics, customer support, security, or business operations
• All service providers are expected to maintain appropriate confidentiality and security measures

Legal Compliance:

• If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests, subpoenas, court orders, or other lawful requests

Business Transfers:

• In case of mergers, acquisitions, reorganization, or sale of assets
• In such cases, your data will continue to be handled in accordance with applicable law and, where applicable, the terms of this policy

The above categories exclude text messaging originator opt-in data and consent from sharing for marketing or promotional purposes. Such information will not be shared with third parties or affiliates for their own marketing or promotional purposes, except that it may be shared with aggregators, carriers, messaging providers, and service providers as reasonably necessary to provide the Text Message services.

5. Data Security

We implement and maintain reasonable security measures designed to protect your personal information:

• Encryption of sensitive data in transit and at rest, where appropriate
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection
• Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially reasonable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze site traffic and user behavior
• Remember your preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. Your Rights & Choices

You may have the right to:

• Access, update, or delete your personal information, subject to applicable law
• Opt out of marketing emails by clicking “unsubscribe” in our emails
• Opt out of SMS messages by replying “STOP”
• Request information about how we process your data
• Withdraw consent at any time for future communications
• Exercise any additional privacy rights available to you under applicable law

To exercise these rights, please contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies. This Privacy Policy applies only to information collected by Anyo LLC through our website, services, and other interactions with us.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we may notify you by email, through a notice on our website, or by other appropriate means.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

By using our website and services, you acknowledge this Privacy Policy.